CBECC-Com Nonresidential Compliance Software

Submit an Issue (cbecc.com@energy.ca.gov)

If you experience any issues with the software, we welcome your feedback to help improve CBECC-Com. Please email your issue to cbecc.com@energy.ca.gov.

Please summarize the issue, using as much detail as possible. Also include the following information when submitting the issue:

  1. Project File (cibd)
  2. Version of CBECC-Com. Version number can be found in the "Help->About" menu item.
  3. Type of Issue Are You Experiencing?
    • General - Installation Issue / User Interface / Other
    • Analysis Issue - Project/Site
    • Analysis Issue - Building Envelope / Lighting / Internal Loads
    • Analysis Issue - HVAC
    • Analysis Issue - Service Hot Water Heating / Highrise Residential Domestic Hot Water Heating
    • Analysis Issue - Reporting
    • Analysis Issue - Unexpected Crash / Other
  4. Any other supporting files - error message screenshots, log, ab/ap.xml, ab/ap.idf
    Note: Link using a download service is preferred due to limitations on email attachment size

Frequently Asked Questions  (FAQ)

Please select a category below to view frequently asked questions for CBECC-Com.

  1. Compliance Software
  2. Exceptional Design Compliance
  3. Quick Analysis
  4. Support/Training
  5. General
  6. Building Envelope/Geometry
  7. Building Internal Loads
  8. Building HVAC Systems
  9. Compliance Reporting
  10. Unmet Load Hours (UMLH)
  11. Highrise Residential Modeling
  12. Modeling Large Central Heat-Pump Water Heaters*NEW*



For more FAQs and more detailed modeling questions and answers from the CBECC-Com user community, please refer to unmethours.com. Itís a new type of resource that has emerged from the programming world as an alternative to mailing lists or forums. You ask a question. Other modelers answer it. The best answer gets voted to the top. Or you can search on your topic and you might find that your question has already been asked and answered.

Several CBECC-Com questions are already answered here: https://unmethours.com/questions/scope:all/sort:activity-desc/tags:cbecc-com/